Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

1. Information We Collect

We collect information you provide directly to us when you reserve a scooter, contact us, or communicate with our team. This includes:

Name and contact information (phone, email).
Delivery location details (resort, hotel, room number).
Payment information (processed securely via our payment provider).
Rental dates and preferences.

2. How We Use Information

We use the information we collect to:

Process your rental and coordinate delivery.
Communicate with you regarding your reservation status.
Send important updates or safety information.
Improve our website and rental services.

3. Information Sharing

We do not sell your personal data. We may share your information with:

Service providers who assist with payment processing, delivery logistics, or the email notices we send our own staff about new bookings.
Law enforcement if required by law or to protect our rights/property.
Resort or property staff only as necessary to arrange your delivery and pick-up.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Last updated: January 2026